Term and conditions – opulentdiamond

Terms and Conditions

Last Updated: November 20, 2024

Welcome to Opulentdiamond! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, making a purchase, or using our services, you agree to be bound by these terms. Please read them carefully before making any transactions.

1. General Terms

Acceptance of Terms: By accessing or using Opulentdiamond‘s website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website.
Eligibility: You must be at least 18 years old or have the legal capacity to enter into a binding contract to use our website and purchase products.
Amendments: Opulentdiamond reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically.

2. Product Information

Accuracy of Information: We make every effort to ensure that all product descriptions, prices, and other information on our website are accurate and up-to-date. However, we do not guarantee the accuracy of the information and reserve the right to correct any errors.
Availability: Products on our website are subject to availability. If an item you ordered is out of stock or unavailable, we will notify you and offer a refund or replacement, depending on your preference.
Product Images: While we strive to accurately display product images, the actual color or appearance of the products may vary slightly due to lighting, screen settings, and other factors.

3. Orders and Payments

Order Process: By placing an order on our website, you make an offer to purchase the selected items. Once your order is processed and payment is confirmed, we will send you an order confirmation email.
Pricing: All prices on the website are in US Dollars (USD). Prices may change at any time without prior notice, but the price at the time of your order will be honored.
Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. You agree to provide accurate and complete payment information when making a purchase.
Sales Tax: Sales tax will be applied to your order based on your shipping address as required by state and local tax laws.

4. Shipping and Delivery

Shipping Methods: We offer various shipping options, including standard and expedited shipping. The shipping fee will be calculated during checkout based on your location and shipping preferences.
Delivery Time: Delivery times may vary depending on the shipping method, destination, and availability of the products. Domestic orders are generally delivered within 5-7 business days, while international orders may take 7-14 business days.
Shipping Issues: We are not responsible for delays caused by third-party carriers or customs processing. In case of delivery problems, please contact our customer service team for assistance.
Shipping Restrictions: We ship to most countries, but some regions may be restricted due to local laws or regulations. If your order cannot be shipped, we will notify you and cancel the transaction.

5. Returns and Refunds

Return Policy: We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be in new, unworn, and undamaged condition with all original packaging, certificates, and tags.
Refund Process: Once your return is received and inspected, we will process your refund to the original payment method. Please note that shipping fees are non-refundable, unless the return is due to a mistake on our part.
Exchanges: If you wish to exchange an item, please contact us within 14 days of receiving your order. Exchanges are subject to availability, and the customer is responsible for return shipping fees.

For more information, please refer to our Refund and Returns Policy.

6. Warranty and Repairs

Warranty Coverage: We offer a 1-year warranty on all jewelry purchased from Opulentdiamond. This warranty covers defects in material or workmanship but does not cover damage caused by accidents, misuse, or improper care.
Repairs: If your item requires repair under warranty, please contact our customer service team for assistance. We will guide you through the repair process.

7. Privacy and Security

Data Protection: We respect your privacy and take the protection of your personal information seriously. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.
Security Measures: We implement security measures, such as encryption and access controls, to ensure the safety of your personal and payment information.

8. Intellectual Property

Copyright: All content on the Opulentdiamond website, including images, logos, text, and product designs, is protected by copyright law. You may not use any of our intellectual property without prior written consent.
Trademarks: The Opulentdiamond name, logo, and other related trademarks are the property of Opulentdiamond and may not be used without authorization.

9. Limitation of Liability

No Liability for Losses: Opulentdiamond is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability will not exceed the amount you paid for the product in question.
No Warranty for External Websites: We are not responsible for the content or privacy practices of any third-party websites that are linked from our site.

10. Governing Law and Dispute Resolution

Governing Law: These Terms and Conditions are governed by the laws of the United States, without regard to its conflict of law principles.
Dispute Resolution: Any disputes or claims arising from the use of this website or our products will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration will take place in New York, USA, and the decision will be final and binding.

11. Contact Information

If you have any questions about these Terms and Conditions or need assistance with your order, please contact us at:

Email: info@opulentdiamond.com
Phone: 701-675-3920
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

By using Opulentdiamond‘s website and services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should refrain from using our website.