Privacy Policy

Last Updated: November 20, 2024

At Opulentdiamond, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal details such as:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit card details, PayPal, etc.)

  • Non-Personal Information: We also collect non-personal information to enhance your shopping experience, including:

    • Browser type and version
    • IP address
    • Device and operating system information
    • Pages visited on our website
    • Referral sources

This data is collected via cookies, analytics tools, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To process and fulfill your orders, including payment processing, shipping, and customer service.
  • Communication: To communicate with you regarding your orders, including shipping updates, promotions, and customer service inquiries.
  • Personalization: To personalize your shopping experience by recommending products based on your previous purchases and browsing behavior.
  • Marketing: To send you marketing materials, promotions, and offers that we think may interest you. You may opt-out of marketing communications at any time.
  • Improving Our Services: To analyze customer behavior and improve our website, products, and overall service.

3. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

  • Service Providers: We may share your information with third-party service providers that assist us in processing payments, shipping, email marketing, and other functions necessary to operate our business.
  • Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, and safety of Opulentdiamond, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change via email or a prominent notice on our website.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us to:

  • Remember your preferences and login details
  • Analyze website traffic and user behavior
  • Customize your browsing experience

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features on our website.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include:

  • Encryption: We use SSL (Secure Socket Layer) encryption technology to protect your payment information during transmission.
  • Access Control: We restrict access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular audits of our security systems to identify and address vulnerabilities.

Despite these measures, please be aware that no method of electronic storage or transmission is 100% secure. We cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Cookies: You can manage or disable cookies through your browser settings. However, some website features may not work as intended if cookies are disabled.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Opulentdiamond does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@opulentdiamond.com
  • Phone: 701-675-3920
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Thank you for trusting Opulentdiamond with your personal information. We are committed to keeping your data safe and ensuring that your shopping experience is secure and enjoyable.