Return Policy opulentdiamond
Easy Returns at OpulentDiamond
At OpulentDiamond, we want you to love your jewelry. If you are not completely satisfied, our return policy allows for a straightforward return process.
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Return Period: You may return any unworn item within 30 days of receiving your order. All returned items must be in their original condition, with all tags and packaging intact.
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Return Process: To initiate a return, please contact us at info@opulentdiamond.com. We will provide you with a return authorization number and detailed instructions for returning your item.
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Refunds: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
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Exchanges: If you would like to exchange your item for a different size or style, please follow the return process and place a new order for the desired item.
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Non-Returnable Items: Customized items and gift cards are non-returnable and non-refundable.
If you have any questions regarding our return policy, please contact our customer service team at Hotline: 701-675-3920. We appreciate your understanding and thank you for shopping with OpulentDiamond!